Frequently Asked Questions

Can you work with me if I don't live where your office is located?

Yes! We can see clients in person in our Reno, NV office or we can meet with you online no matter where you're located.

Can you bill insurance or accept payments from the Regional Center or Vocational Rehabilitation? Do you offer a sliding scale rate?

Insurance: Unfortunately, insurance does not cover coaching services and hence cannot bill insurance or provide a super bill.

Sierra Regional Center, Nevada: We are authorized vendors of the Sierra Regional Center (Nevada). You can use PALCO or respite funding to cover our services.

California Regional Centers: We accept California Self Determination Program funds. We have a dedicated billing specialist and are already set up with multiple FMS's including MainsL, Acumen, Action, and others.

Oregon and Nevada Departments of Vocational Rehabilitation: We are also authorized vendors of the Oregon and Nevada Departments of Vocational Rehabilitation. If you would like to work with us, please ask your provider to include us in your Individual Plan for Employment. We can help you with this.

Sliding Scale Rates: We offer sliding scale options for group services ($50 for group sessions). While we do not offer a sliding scale for individual services, we do have consultants who can meet with you for $100 per session.

Pro Bono Services: We have offered pro bono services for a number of years, and are continuing to see a number of already enrolled pro bono clients. Unfortunately, in order to ensure we can continue to serve the community on a long-term basis, we have determined we can no longer offer pro bono services to clients enrolling after September 2023.

Other Options for Support: Our Senior Consultant, Cady Stanton, M.S., is the Founder and Executive Director of the nonprofit Autistic Resilience Network. This nonprofit provides support to a limited number of individuals each year. To learn more and request support, please visit the website autisticresilience.org.

What do you cover in group?

We're happy to provide you with an overview of our current curriculum to give you a better sense of what we cover in group. We prioritize group members' needs, so may adjust the curriculum if doing so is in the best interest of the group.

What is your cancellation policy?

Emergency? No cost.
Non-emergency and 48 hours notice? No cost for individual sessions; $25 to hold your space in group.

Non-emergency and less than 48 hours notice? Full cost of session.

Please note that some specialized groups run for a limited amount of sessions and enrollment is for the full group (versus by session) and thus has a modified cancellation policy. You'll be notified if this is the case for your group. This applies to only a couple of the many groups we run each year.